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Do you have complex needs and not sure what support can assist you in the community? Do you need support and comprehensive case management? Our team of coordinators work with people that have a range of complex physical, medical, social and emotional needs. This service provides short term assistance to get you connected with services that can assist you in the community and in your own home.
This program provides you with a coordinator that works with you and your family through a person-focused approach to managing support. Person-focused means the coordinator is there to listen to what is truly important to you and work with you, your family and friends to provide the best support. Your coordinator will work in partnership with you to identify your strengths, needs, goals and develop a plan to support the achievement of your goals. It also involves liaising with various professionals and agencies, making referrals to other services, and providing information and advocacy support which best suit your needs.
The services provided by the Community Options Program are principally to meet a person’s identified needs, and may include any of the following:
The Community Options program is right for you if you are:
The Coordinator will ensure that you receive a high standard of service that is relevant to your needs, including:
An affordable contribution for service applies. However, services are not denied on the basis of affordability. Individual circumstances are considered and an agreed fee negotiated where financial hardship can be demonstrated.
Anyone eligible can refer by calling our friendly staff or filling out the referral form attached and emailing it in to Intake@clarence.nsw.gov.au.