Short-term Rental Accommodation Register

The NSW Government has implemented a new statewide regulatory framework for short-term rental accommodation (STRA), which includes

  • a new planning framework
  • fire safety standards for STRA dwellings; and
  • a new government-run STRA Register.

The new planning framework compliments the mandatory Code of Conduct and changes to strata legislation made by the Department of Customer Service.

The new laws impose new obligations on booking platforms, hosts, letting agents and guests.

The new state-wide policy for STRA benefits homeowners who want to take advantage of holiday rentals while providing more certainty and safety for local communities and visitors.

All hosts or letting agents must comply with the new fire and safety requirements and agree to follow the code of conduct.

STRA Policy Framework

The STRA planning policy framework comprises new standard provisions and introduces:

  • a definition for STRA, hosted STRA and non-hosted STRA;
  • an exempt development pathway for:
    • hosted STRA in a dwelling, 365 days per year;
    • non-hosted STRA in a dwelling, 180 days per year in a dwelling located within Clarence Valley Council LGA. To ensure clarity of such dwelling locations, maps for these locations are available on the Planning Portal; and
  • an exemption of bookings of 21 consecutive days or more from day limits for non-hosted STRA.

The STRA policy is supported by:

  • amendments to the EP&A Regulation to introduce minimum fire safety standards for dwellings used for STRA and associated penalty notice offences for non-compliance; and
  • the implementation of a new Government-run STRA register that will ensure compliance with the STRA fire safety standards, as well as tracking day limits of each STRA dwelling and provide details to assist local councils with monitoring STRA in their local government areas (LGA).

STRA Definitions

  • hosted short-term rental accommodation means short-term rental accommodation provided where the host resides on the premises during the provision of the accommodation.
    (Note: ‘Hosted’ means the owner needs to be living on the property but not necessarily in the home being rented, for example homeowners who live on a property with a granny flat are able to rent out the granny flat 365 days of the year.)

  • non-hosted short-term rental accommodation means short-term rental accommodation provided where the host does not reside on the premises during the provision of the accommodation.

What kinds of dwellings count as short-term rental accommodation?

All lawfully constructed dwellings that are permitted to be used as residential accommodation in all land-use zones can be used for short-term rental. Typical residential accommodation dwelling types include:

  • a dwelling house (free-standing house), an attached dwelling, or a semi-detached dwelling
  • a dual occupancy
  • multi-dwelling housing
  • a residential flat (such as a unit in a block of flats)
  • a secondary dwelling (such as a granny flat)
  • housing above shops.

 

What kinds of dwellings are not permitted?

The following dwellings are not considered short-term rental accommodation under the STRA rules:

  • boarding houses
  • seniors’ housing
  • rural workers’ dwellings
  • group homes
  • hostels
  • refuge or crisis accommodation
  • build-to-rent housing
  • co-living housing
  • moveable dwellings: caravans, tents or glamping accommodation.

More information about the rules for STRA is available on the Planning Portal.

Fire safety standards for STRA

Dwellings proposed to be used for STRA are required to comply with the STRA fire safety standards.

The fire safety standards are enacted by the EP&A Regulation which:

  • introduce minimum fire safety standards for STRA dwellings and associated penalty notice offences for non-compliance;
  • require all STRA dwellings to comply with the relevant fire safety standards, including the requirement for all STRA dwellings to an evacuation plan and interconnected smoke alarms; and
  • require all STRA dwellings to be registered on the Government-run STRA register to confirm compliance with the new fire safety standards.

A factsheet on fire safety standards is available on the Planning Portal.

Code of Conduct

The mandatory Code of Conduct for the Short-term Rental Accommodation Industry (Code) is administered by the Commissioner for Fair Trading in the NSW Department of Customer Service.

The Code sets out the legal responsibilities and creates new minimum standards of behaviour and requirements for all industry participants, including:

  • Booking platforms
  • Hosts
  • Guests
  • Letting agents and facilitators.

 

For information about the this code, visit the NSW Fair Trading website.

 

How to register

Step 1.Add your property to the NSW STRA Register

To add your property to the NSW Government STRA Register, follow these steps:

  1. Visit NSW Government’s Planning Portal

  2. Register an account in the portal and log in to complete the online registration form. You can log in using your Service NSW account

  3. Pay the registration fee and submit your application

  4. Once your application is submitted, take note of the registration number provided, as you will need to add this to your Airbnb listing

 

Step 2.Add your STRA Registration number to your Airbnb listing

To add your STRA registration number to your Airbnb listing, follow these steps:

  1. Once you receive your registration number, go to your Airbnb Host account page

  2. Click on your listing then Policies and rules > Laws and regulations > Regulations

  3. Add the number you received on the government portal into the Airbnb registration number field

  4. Click Save

STRA Enquiries

For any STRA enquiries please contact the following: