Water & sewer

Your water account

Your water account

Information on paying your water account and consumption charges

Connect to water or sewer

Connect to water or sewer

Council provides sewer and water services to the Clarence Valley


Download the Water Cycle rates newsletters

Drinking water quality

The quality of Council’s drinking water is regularly monitored and analysed.

Environmental monitoring data

New requirement for licensees to publish monitoring results

Extracting water from Council watermains

How do I obtain Council approval for removing water from Council watermains?

Forms, fees and factsheets

Fees, forms and factsheets for water and sewer

Frequently asked questions

Frequently asked water and sewer questions

Major projects

Find out about major water and sewer projects currently underway in the Clarence.

Pollution Incident Response Management plans

Pollution incident plans to ensure hazards to the environment, human health and safety are minimised if not elminated.

Rebate programs

Making your home Waterwise is easy and affordable - Rebates and offers available to Council water customers.

Report a problem

Problems should be reported to customer services on 02 6643 0200 during office hours or 02 6626 6858 after hours.

Shannon Creek Dam

Shannon Creek dam is open to the public from Thursday to Sunday from 9am to 3pm

Water planning

This section provides information regarding Water planning

Water restrictions

Council introduced permanent water conservation measures on 1 September 2007.

Water saving and education

Factsheets, brochures and educational programs dedicated to water saving

Backflow prevention

Council is implementing a backflow prevention device registration program across the Clarence Valley.

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