Rebate and showerhead exchange programs

Making your home Waterwise is easy and affordable - Rebates and offers available to Clarence Valley Council water customers.

Rainwater tankRainwater Tank Rebates

Rainwater tank rebates of $450 to $1,100 are available to customers on town water who install a rainwater tank, and connect the tank to a toilet or laundry. Conditions apply - full terms and conditions of the rebate program are provided on the application form.        


  • Only available to town water customers
  • Minimum capacity 2000 litres
  • Must be connected to a toilet, laundry or both (or whole house).
  • Must be a new tank with at least 12 months warranty.
  • Must be connected by a licensed plumber
  • Must comply with all relevant council requirements plumbing, building codes, and be fitted with a first flush device.
  • Generally not available if existing tanks are plumbed into the house (or a previous council rainwater tank rebate has been received for the premises) - special application may be made to increase the storage capacity by adding tanks.
  • Generally not available to new houses with a BASIX requirement to fit a rainwater tank.  

To apply 

  • Download Water Saving Rebate Program - Rainwater Tanks Application Form and Water Saving Rebate Program Brochure or pick them up from the nearest Council Service Centre in Grafton or Maclean.
  • Have all plumbing work completed before you apply for a rebate
  • Fill in your section of the application form
  • Have your plumber fill in the plumbers section of the application form
  • Attach a copy of your receipt/s to the application form
  • And return to council at the address shown on the application form. 

Rebates of $300 are also available for connecting an existing rainwater tank to a toilet or laundry (conditions apply)

DDual flushing toiletual Flush Toilet Rebate

Dual flush toilet rebates of $50 are available to customers on town water who replace an existing single flush toilet (cistern and pan) with a water efficient dual flush toilet.


  • Only available to town water customers
  • Only available for replacement of a single flush toilet with a dual flush toilet
  • You must replace the cistern and the pan (sometimes a new cistern is not compatible and will not flush effectively with an older style pan). 

To apply 

Bring the following to a Council Service Centre in Grafton or Maclean 

  • a copy of your water rates notice, and
  • the receipt for the new toilet suite 
  • clear photographs of both the old and new toilets (and cisterns) installed

Council will issue a dual flush toilet replacement register form. Once processed a cheque to the value of $50 per unit can be forwarded to your address

* Maximum of dual flush toilet 2 rebates per residential water account. 

Shower headPlease note that  the Showerhead Exchange Program is currently under review and Council is out of stock of these items. 

Council would appreciate your feedback on the current rebates and input on posible future water efficient initiatives - please contact Chris Hellyer Environmental Officer (Education Water Efficiency) 0436 806 034 Mondays, Tuesdays and Thursdays.


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