Rebate and showerhead exchange programs

Making your home Waterwise is easy and affordable - Rebates and offers available to Clarence Valley Council water customers.

Rainwater Tank Rebates

Rainwater tank rebates of $450 to $1,100 are available to customers on town water who install a rainwater tank, and connect the tank to a toilet or laundry. Conditions apply - full terms and conditions of the rebate program are provided on the application form.  

Eligibility 

• Only available to town water customers
• Minimum capacity 2000 litres
• Must be connected to a toilet, laundry or both (or whole house).
• Must be a new tank with at least 12 months warranty.
• Must be connected by a licensed plumber
• Must comply with all relevant council requirements plumbing, building codes, and be fitted with a first flush device.
• Generally not available if existing tanks are plumbed into the house (or a previous council rainwater tank rebate has been received for the premises) - special application may be made to increase the storage capacity by adding tanks.
• Generally not available to new houses with a BASIX requirement to fit a rainwater tank.  

To apply 

• Download Water Saving Rebate Program - Rainwater Tanks Application Form and Water Saving Rebate Program Brochure or pick them up from the nearest Council office at 2 Prince Street Grafton or 50 River Street Maclean.
• Have all plumbing work completed before you apply for a rebate
• Fill in your section of the application form
• Have your plumber fill in the plumbers section of the application form
• Attach a copy of your receipt/s to the application form
• And return to council at the address shown on the application form. 

Rebates of $300 are also available for connecting an existing rainwater tank to a toilet or laundry (conditions apply)

Dual Flush Toilet Rebate

Dual flush toilet rebates of $50 are available to customers on town water who replace an existing single flush toilet (cistern and pan) with a water efficient dual flush toilet.

Eligibility 

• Only available to town water customers
• Only available for replacement of a single flush toilet with a dual flush toilet
• You must replace the cistern and the pan (sometimes a new cistern is not compatible and will not flush effectively with an older style pan). 

To apply 

Bring the following to a Council office at 2 Prince Street Grafton or 50 River Street Maclean 

• your old cistern (not pan) and
• a copy of your water rates notice, and
• the receipt for the new toilet suite 

Council will dispose of the old single flush cistern and issue a dual flush toilet replacement register form. Once processed a cheque to the value of $50 per unit can be forwarded to your address. 

* Maximum of dual flush toilet 2 rebates per residential water account. 

Showerhead Exchange 

Customers on town water can exchange their old hi flow showerhead for a new water efficient showerhead for free. 

Eligibility

• Only available to town water customers
• Only older high flow showerheads will be exchanged 

To exchange showerheads bring your old showerhead and a copy of your water account to a Council office at 2 Prince Street Grafton or 50 River Street Maclean.