How to pay your rates

You can choose to pay your rates in full on an annual basis, or in quarterly instalments.

If you elect to pay in a lump sum, the full amount is due by August 31 each year. For quarterly instalments, the due dates are August 31, November 30, February 28 and May 31. You will be sent a reminder notice one month before each payment is due.

To get your land and water rates notices by email, sign up to our eNotices service. 

Online

Step 1.Have your reference number and credit card ready 

For land rates, you'll need your 6 digit property number, which can be found at the top right hand corner of your rate notice.

For water rates, you'll need your 7 digit account number, which can be found at the top right hand corner of your rate notice.

Step 2.Go to our BPOINT page 

For land rates, click here and enter your 6 digit property number, followed by the amount you wish to pay and your credit card details.

For water rates, click here and enter your 7 digit account number, followed by the amount you wish to pay and your credit card details.

Please note: A credit card merchant service fee of 0.6% of the total transaction amount will be added to the amount payable.

BPAY

Step 1.Log into your online banking account

Check first that your bank or biller offers BPAY. Most, but not all, banking institutions do. 

Step 2. Enter biller code and reference number 

The biller code for all Clarence Valley Council rates is 46318.

Your reference number is shown next to the BPAY logo on the front of your notice. Remember that your rates, water and debtors accounts have different BPAY reference numbers.

By phone

Step 1.Have your property number and credit card ready 

For land rates, you'll need your 6 digit property number, which can be found at the top right hand corner of your rate notice.

For water rates, you'll need your 7 digit account number, which can be found at the top right hand corner of your rate notice.

Step 2.Call us 

Call the council office from 9am-4pm weekdays on 02 6643 0200

In person

Office locations

Our offices are located at 42 Victoria St, Grafton and 50 River St, Maclean.

Visit us to make a payment from 8.30am-4pm, Monday to Friday.