How to pay your rates

You can choose to pay your rates in full on an annual basis, or in quarterly instalments.

If you elect to pay in a lump sum, the full amount is due by August 31 each year. For quarterly instalments, the due dates are August 31, November 30, February 28 and May 31. You will be sent a reminder notice one month before each payment is due.

To get your land and water rates notices by email, sign up to our eNotices service. 

Pay online

Clarence Valley Council Payble
 

How to pay online

Step 1.Scan the QR code on your rates notice.

Step 2.Enter your mobile number and validate with the six-digit security code sent via SMS.

Step 3.Follow the prompts to choose how to pay:

  • Make a one-off payment
  • Autopay - pay in full. Set up an automatic payment of your current and future notices in full on the due date.
  • Pay in regular instalments by due date and get ahead. Set up a direct debit to make weekly, fortnightly or monthly payments in advance of the due date. Schedule regular payments to get ahead of your next notice.
  • Pay over the current rating period (interest applies). Set up a direct debit to make weekly, fortnightly or monthly payments to pay existing arrears. Once the arrears are fully paid, you can also schedule regular payments to get ahead of your next notice.

Step 4.Choose your credit card, debit card or bank account.

Step 5.The payment is processed automatically on the date you choose, and you'll receive helpful SMS reminders before each payment.

Pay now

Bpoint

Step 1.Have your reference number and credit card ready 

For land rates, you'll need your 6 digit property number, which can be found at the top right hand corner of your rate notice.

For water rates, you'll need your 7 digit account number, which can be found at the top right hand corner of your rate notice.

Step 2.Go to our BPOINT page 

For land rates, click here and enter your 6 digit property number, followed by the amount you wish to pay and your credit card details.

For water rates, click here and enter your 7 digit account number, followed by the amount you wish to pay and your credit card details.

Please note: A credit card merchant service fee of 0.6% of the total transaction amount will be added to the amount payable.

BPAY

Step 1.Log into your online banking account

Check first that your bank or biller offers BPAY. Most, but not all, banking institutions do. 

Step 2. Enter biller code and reference number 

The biller code for all Clarence Valley Council rates is 46318.

Your reference number is shown next to the BPAY logo on the front of your notice. Remember that your rates, water and debtors accounts have different BPAY reference numbers.

By phone

Have your property number and credit card ready 

For land rates, you'll need your 6 digit property number, which can be found at the top right hand corner of your rate notice in addition to the BPoint Biller code listed below

For water rates, you'll need your 7 digit account number, which can be found at the top right hand corner of your water notice in addition to the BPoint Biller code listed below

Call BPoint 

Call 24 hours a day on 1300BPOINT (1300 276 468) to pay over the phone with your credit card.

BPOINT – Biller codes are as follows;

  • Rates - 46318
  • Water - 59173
  • Debtor – 1309285

In person

Office locations

Our offices are located at 2 Prince St, Grafton and 50 River St, Maclean.

Visit us to make a payment from 8.30am-4pm, Monday to Friday. 

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