Staff Engagement Survey

The Clarence Valley Council Staff Engagement Survey asks employees about their experience and perceptions on a range of workplace factors.

The survey is conducted every two-years with Culture Amp, an external service provider, to ensure the privacy of survey respondents and accuracy of reporting.

The results assist the organisation to continually improve. While we’re happy to see very positive trends since the 2023 Staff Engagement Survey, it continues to highlight areas we can continue to improve.

2025 Staff Engagement Survey

The 2025 Staff Engagement Survey was completed in June 2025.

Highlights from the survey include:

  • 81% of staff participated in the survey (an increase of 25%*) – engagement was slightly lower for outdoor teams.
  • 61% engagement score (an increase of 7%*). Engagement looks at how proud staff are and if they would recommend Council as a place to work among other factors.
  • There was an increase in all factors, some as much at 17% compared to the previous survey.
  • The highest scores were:
    • 85% - I know what I need to do to be successful in my role.
    • 82% - I am able to arrange time out from work when I need to.
    • 80% - My people manager (supervisor) genuinely cares about my wellbeing.
  • The lowest scores were:
    • 34% - I have seen positive changes taking place based on the last survey 
    • 35% - I believe my pay is fair, relative to similar roles at other Councils
    • 37% - When it is clear that someone is not delivering in their role, learning opportunities are made available.

*since 2023 survey. 

Clarence Valley Council Staff Engagement Survey 2025 Insights(PDF, 262KB)

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